Australia's Biggest International Country & Roots Festival

CMC Rocks The Hunter 2014 is proudly presented by Holden
The legendary Lee Kernaghan is headed for CMC Rocks The Hunter 2014
Toby Keith Headlines CMC Rocks The Hunter 2014
Gretchen Wilson is set to play CMC Rocks The Hunter 2014
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FAQ’s

Alcohol:  is the Festival licensed?

Yes, the Festival is a licensed area and alcoholic beverages will be available to purchase (including spirits).  All patrons wishing to purchase alcohol must have photo ID.

Animals:  are pets allowed at the Festival?

No, pets are not allowed into the Festival site.  Guide dogs are, of course, allowed at the Festival site.

Artist Line Up:  I only want to see one particular artist, if they cancel can I get a refund?

In the very unlikely event that any artist cancels, there will be no refunds. The ticket is for the EVENT, not the individual artists.

Artist Playing Times:  when are the playing times going to be released?

They will be up as soon as possible, keep your eye on our website cmcrocks.com.au and sign up to the mailing list to make sure you have all the updates.

ATMs:  will there be ATMs at the Festival?

No, there are no ATMs on-site and there are limited EFTPOS and cash out facilities at the bars.

Camping Information

Is there camping on-site?

Yes, details of camping grounds are outlined on both the Event and Accommodation pages.  Click here for more info.

Is there power on-site?

Small and Medium sites do not have any power available to them.

Large sites (mobile home and caravan): 15 amps of power will be available for each site.

Patrons will need to provide their own extension cord (up to 30 metres in length will be required, depending on the site position) to plug into the camping ground distribution board.

All extension cords must be tested and tagged as per Electrical Testing Standard AS3760.

Where are the camping grounds located?

The camping grounds are located on Hope Estate, to the west of the Event area.

From the furthest area of the camping grounds, it’s less than 10 minutes’ walk.

Please note, you cannot view the stage from the camping grounds.

Can I book campsites alongside each other?

All camp sites are allocated on a first come, first served basis. Marshals will be on site to direct you to your camp site when you arrive. Please note that if you would like to camp next to your friends, you need to arrive at the same time. Sites will not be kept vacant for people who have not yet arrived.

Campsite Sizes:

Option Max Persons Power to Site Size (approx) Car Space Notes
Small Site

(Tents only)

2 person max No power 3.5m x 3.5m

(1 x tent only)

No car space.

Parking adjacent to campgrounds

Bring own tent
Medium Site

(Tents only)

4 person max No power 6.0 m x 5.0m

(1 x tent + 1 x car)

1 x car space. Park next to tent Bring own tent
Large Site

(Caravan + Mobile Homes only)

6 person max Power As required 1 x car space. Bring own extension lead

These dimensions are the maximum space that may be taken up by the relevant style of accommodations per respective area.

 

Cameras:  can I bring a camera?

You can bring a personal digital camera. SLR cameras are okay; professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not okay and will not be allowed at the Festival.  Event staff will determine in their discretion whether something is professional photography equipment so if you’re not sure, then we suggest you leave it at home.

Photos of artists and/or the Festival are permitted only on the basis that:

1.             images are only used for private and personal use;

2.             images cannot be made available for sale and/or public display.

Professional photographers are only permitted on the Festival Site with Promoter’s prior media accreditation.

Chairs:  Can I bring my own chairs to the Festival site?

Chairs are allowed except in the semi-circular Chair Exclusion Zone in front of the stage.

There is no specific rule as to what size chairs need to be, but we suggest you bring a low profile chair.

You can only bring one chair per person.

Please exercise common sense and ensure that your chair is easily portable and will not cause obstruction.

The Festival staff will determine in their discretion whether a chair is suitable or if it needs to be moved.

If a chair in the seating area is left unoccupied for more than 30 minutes, it may be removed by Festival staff.  You can collect your removed chair from Lost & Found located at the Entry Gate Marquee.  Any uncollected chairs will be given to charity.

Cloakroom Facilities:

There are no cloakroom facilities available. Prohibited items will be confiscated and will not be returned. If in doubt, leave at home.

Concessions:  is there a pensioners or concession ticket available?

No, we only have two standard ticket prices: Adult (15+ years) and Junior (4-14 years).

Cooking:  can I cook at my campsite?  Personal gas cookers are allowed. Your equipment may be inspected by campground staff to ensure it is in good working order or if there is a concern regarding the equipment’s age, type or use.  You need to comply with the Guidelines for the Safe Use of Camping Gas Cookers:

-               Please have your cooking equipment serviced before bringing it to the Festival.

-               Never light a gas cooker inside your tent or in any other enclosed area.

-               Always take note of the colour of the flame: it should be burning blue.

If it’s burning with an orange or yellow flame or is creating sooty stains on your stove you may have a problem with your stove so PLEASE DO NOT USE IT.

-               Do not store spare gas canisters inside your tent, mobile home or caravan.

-               If you smell gas or think you have a leak, turn the stove off, evacuate the area and get help from a site marshal.

-               Never use a naked flame to search for a leak.

-               “Empty” canisters and aerosols may not be completely empty. When you’ve removed it from your stove, store it upright outside your tent for a while to allow any gas that may remain to evaporate.

Never attempt to refill a gas canister.

Disabled Patrons:  is there ample car parking for disabled patrons?

Yes, there is ample parking for disabled patrons.

Please refer to Parking Facilities listed below.

Early Bird Tickets:  do I need a pre-sale code for purchasing Early Bird tickets?

Yes, if you have purchased tickets to CMC in the past, you will receive an email with all early bird pre-sale details, including the password.

EFTPOS:  will EFTPOS be accepted at the Festival?

Please note that there are limited EFTPOS and cash-out facilities available at the bars.  Everything else at the Festival is CASH ONLY.

First Aid:  will there be First Aid at the Festival? 

Yes, there will be a First Aid area located near the food stalls at the Festival.

Food & Drinks:  what kind of food and drink is going to be sold at the Festival?

An extensive range of food and drink will be available at the Festival site.

Food will include snacks such as hamburgers, chips, nut, fruit and ice cream.  Food available ranges from gourmet pies to restaurant style meals. The various food stalls will cater to all dietary requirements.

Food & Drinks:  can I bring my esky with food or drinks into the Festival site?

Hope Estate Winery and its outdoor concert amphitheatre is a fully catered and licensed venue STRICTLY NO BYO FOOD OR BEVERAGE (including water) is to be brought into the Festival.

Free drinking water will be available at the Festival bars.  You can bring in empty plastic bottles or plastic or foam cups for this purpose.

This will be enforced by Festival staff at entry gates and any food or beverages will be confiscated and not returned.

Food can be purchased from the food stalls and bars at the Festival site.

Food is allowed into the camping grounds but no alcohol is permitted in either the camping grounds or the Festival site.

Footwear:  what sort of shoes do you recommend I wear?  Can I wear steel capped boots?

The Festival site is grass underfoot so we recommend you wear comfortable, flat shoes.  You can wear steel capped boots.

General Admission: what is General Admission?

CMC Rocks The Hunter 2014 is a General Admission Standing event.

This means there is no reserved or allocated seating.

Patrons are able to bring their own chairs (see guidelines in Chairs above).

Chairs are allowed in all areas except in the semi-circular Chair Exclusion Zone in front of the stage.

Lost & Found?

If you lose something at the Festival, please leave your details at Lost & Found located at the Entry Gate Marquee.

If you find something at the Festival, please hand it in at Lost & Found before you leave.

After the Festival, please email us at info@chuggentertainment.com with full details (including your name, contact number, email address, postal address and as much info as you can about the item that you’ve lost).  We’ll do our best to reunite items with their owners.

Parking Facilities:

Parking will be available at the Festival site. Further details will be up on the Festival website shortly.

Passouts:  will passouts be allowed?

Yes, there will be passouts.

Phones:  my phone takes photos and videos … can I bring it into the Festival?

Yes of course, but we do not endorse the recording by you of any artist performances at the Event.

Prams:  are prams permitted?

Prams are not permitted into the Festival site but prams are allowed in the camping grounds.

Due to the Festival’s sound amplification, we recommend that all small children attending the Festival wear earmuffs.

Prohibited Items: what can (or can’t) be brought into the Festival?

A full list of all prohibited items is set out in the Festival’s T+Cs.  To see them, click here.

Searches:  will my bags be searched?

Everyone and their belongings are subject to search upon entry or re-entry.

Any Prohibited Items (see list above) will be confiscated and will not be returned.

Seating:  is there any seating at the Festival or is it all general admission?

All tickets for the Festival are general admission.

Shuttle Buses:  are there buses going to and from the Festival?

Rover Coaches cover a wide area going to and from the Hunter Valley region.

For more information and timetables click here.

Smoking: can I smoke in all areas of the venue?

No, smoking is only permitted in one designated area within the Festival . There will be signs to let you know where this smoking area is located.

Stalls:  can I set up a stall at the Festival grounds?

All stalls have already been allocated so unfortunately there are no opportunities at this time.

Ticket Availability:  when is the latest I can purchase tickets online?

Tickets will be available online until 11:59pm on Thursday 13 March 2014, unless sold out beforehand.

Ticket Group Discounts:  is there a group ticket discount available?

No, unfortunately there are no group ticket discounts available.  You’re allowed to buy up to 6 tickets per transaction.

Ticketing Questions:  if I have a ticketing question, who can I ask?

Please contact eMedia with any ticketing questions at: help@emediacampaigns.com

Video Recorder: can I bring a video recorder?

No, you’re not allowed to bring any video, recording or filming equipment or cameras to the Festival unless Promoter has given media accreditation.

Umbrellas:  can I bring an umbrella to the Festival site?

No, umbrellas are not permitted onto the Festival site.

Weather:  what happens if it rains?

It is the Promoter’s policy to play, rain or shine.  In the case of rain, ponchos will be available for purchase.  No umbrellas are allowed at the Festival.

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