is the Festival licensed?
Yes the Festival is fully licensed – please do not bring alcohol with you as it will be confiscated and will not be returned and the offending patron(s) may be ejected from the Festival Site / Camp Site for the remainder of the Festival. Only alcohol purchased from bars at the Festival may be consumed at the Festival Site.
are pets allowed at the Festival?
No, pets are not allowed into the Festival site. Guide dogs are, of course, allowed at the Festival site.
I only want to see one particular artist, if they cancel can I get a refund?
The ticket is for the Festival, not the individual artists. In the very unlikely event that ANY artist cancels, there will be no refunds on tickets except where required by law or in accordance with Live Performance Australia’s Code of Practice for Ticketing of Live Entertainment Events in Australia which is available on their website (www.livepeformance.com.au).
when are the playing times going to be released?
They will be up as soon as possible, keep your eye on our website cmcrocks.com and sign up to the mailing list to make sure you have all the updates.
will there be ATMs at the Festival?
Yes there are ATMs onsite and EFTPOS is available at the bars, food, merchandise and retail outlets.
where is the Box Office located?
There are two Box Offices onsite.
This closes at 8:00pm (AEST) each night.
can I bring a camera?
You can bring a personal digital camera. SLR cameras are okay; professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not okay and will not be allowed at the Festival without Promoter-issued media accreditation. Festival staff will determine in their discretion whether something is professional photography equipment so if you’re not sure, then we suggest you leave it at home. Photos of artists and/or the Festival are permitted only on the basis that:
can I bring my own chairs to the Festival Site?
Chairs are allowed except in the semi-circular Chair Exclusion Zone in front of the stage.
If a chair in the seating area is left unoccupied overnight it will be removed by Festival staff. You can collect your removed chair from Lost & Found located at the Entry Gate Marquee.
are there cloakroom facilities at the Festival?
There are no cloakroom facilities available.
is there a pensioner or concession ticket available?
No, we only have three ticket categories available: Adult (18+ years), Youth (15-17 years) and Junior (4-14 years).
can I cook at my Camping Spot?
Yes, personal gas cookers are allowed.
is there ample car parking for disabled patrons?
Yes, there is ample parking for disabled patrons.
will EFTPOS be accepted at the Festival?
Please note that there are EFTPOS facilities available at the bars, food stalls and retailers, but there are no cash-out facilities. There will be ATM machines available onsite for cash withdrawals.
The main entrance to the CMC Rocks QLD Festival is off Cunningham Highway at Champions Way.
will there be First Aid at the Festival?
Yes, there will be a First Aid area – refer to the Festival Map which will be available on the website closer to the date of the Festival.
what kind of food and drink is going to be sold at the Festival?
There will be an extensive range of food and drink be available for purchase at the Festival Site.
can I bring my esky with food or drinks into the Festival Site?
Willowbank Raceway and its outdoor concert area is a fully catered and licensed venue.
what sort of shoes do you recommend I wear? Can I wear steel capped boots?
The Festival Site is grass and bitumen/asphalt underfoot so we recommend you wear comfortable, flat shoes. You can wear steel capped boots.
what is General Admission?
CMC Rocks QLD 2017 is a General Admission Standing Event.
Lost & Found
If you lose something at the Festival, please leave your details at the Box Office located at the main Entry Gate.
If you find something at the Festival, please hand it in at Lost & Found before you leave.
After the Festival, please email us at firstname.lastname@example.org with full details (including your name, contact number, email address, postal address and as much info as you can about the item that you’ve lost). We’ll do our best to reunite items with their owners.
do I need a Pre-Sale Code for purchasing Member Loyalty Tickets?
Yes, you need a Pre-Sale Code to purchase during the Member Loyalty Pre-Sale.
Festival Day Parking is onsite and costs $10.00 per day (GST inclusive).
will pass-outs be allowed?
There are no pass-outs.
my phone takes photos and videos … can I bring it into the Festival?
Yes of course, but we do not endorse the recording by you of any artist performances at the Event.
Are children allowed at cmc?
Yes CMC is an all ages event. Children 3 and under are admitted free to the festival. Children between 4-14 need a Junior ticket to gain entry.
are prams permitted?
Yes - prams are permitted into the Festival Site and the Camp Site.
what can (or can’t) be brought into the Festival?
A full list of all Prohibited Items is set out in the Festival T+Cs
will my bags be searched?
It is a condition of entry to the Festival Site and Camp Site that a search of you and/or your possessions and/or vehicles be required at the time of entry to the Festival Site and Camp Site. If you do not consent to such searches, you may be denied entry to the Festival Site and Camp Site without refund.
is there any seating at the Festival or is it all general admission?
All tickets for the Festival are general admission.
are there buses going to and from the Festival?
Yes, there are shuttle buses to and from the Festival.
can I smoke in all areas of the Festival Site?
There will be designated areas within the Festival Site where smoking is permitted.
can I set up a stall at the Festival grounds?
There are still some stalls available.
when is the latest I can purchase tickets online?
Tickets will be available online until 11:59pm (AEST) on Wednesday 14 March 2018, unless sold out beforehand.
is there a group ticket discount available?
No, unfortunately there are no group ticket discounts available.
You can buy up to 2 camp sites per transaction in the General on-sale.
if I have a ticketing question, who can I ask?
Please contact Moshtix with any ticketing questions on 1 300 438 849
can I leave the Camp Site in my vehicle?
Absolutely no vehicles brought into the Camp Site (including the Overflow Car Park) are permitted to leave the Camp Site (or Overflow Car Park) under any circumstances until the Approved Departure Time. All vehicles brought onto the Camp Site (or the Overflow Car Park) must remain parked at the designated Camp Spot or Overflow Carpark spot until the Approved Departure Time. Vehicles are not permitted to be driven around the Camp Site for any reason (this includes ferrying passengers between entry gates and the designated Camping Spot or the Overflow Carpark spot). Approved Departure Time means either of the following:
can I bring a video recorder?
No, you’re not allowed to bring any video, recording or filming equipment or cameras to the Festival unless you have been given media accreditation by the Promoter.
can I bring an umbrella to the Festival site?
No, umbrellas are not permitted onto the Festival Site.
what happens if it rains?
It is the Promoter's policy to play, rain or shine. In the case of rain, ponchos will be available for purchase.
is there camping onsite?
Yes, there are four (4) separate camping areas on the Camp Site (Paddock A, Paddock B, Paddock C and Glamping). Full details of the Camp Site are outlined on the Camping Information page of the Festival Website.
will tents be supplied?
There are 4 separate camping areas. In Paddock A, Paddock B and Paddock C you are required to supply your own accommodation. In Glamping, the tent will be supplied as part of the package. Please refer to our Camping Information page of the Festival Website to see all available camping options.
is there power onsite?
Unpowered: No Small Sites have power available.
where is the Camp Site located?
The Camp Site is located on site at Willowbank Raceway. The Festival stages are not able to be viewed from the Camp Site.
can I book Camping Spots next to each other?
All Camping Spots are allocated by Festival staff on a first come, first served basis. If you wish to camp with friends, you must arrive together and have purchased the same size Camping Spot (ie Small, Medium or Large) as all Camping Spot sizes are in separate areas.
are waste facilities provided for caravans/mobile homes?
We provide a sewage dump for patrons.
is water available in the Camp Site?
There is no capacity to supply water via tap or hose to any Camping Spots.
can I take alcohol into the Camp Site?
The Camp Site is strictly an ALCOHOL FREE ZONE. Your person, possessions and/or vehicle may be searched and any alcohol found will be confiscated and will not be returned and the offending patron(s) may be ejected from the Festival Site / Camp Site for the remainder of the Festival.
can I park extra vehicles in the Camp Site?
There is a strict policy of one vehicle per Camping Spot (excluding Small Sites which do not permit parking).
Camp Site Sizes
These sizes set out above are the maximum area that patrons may use for their accommodation and surrounding area.
what is Glamping?
Glamping is where the tent (and some extras, if you choose that option) are supplied, setup and packed down for you. So you don’t have to bring your own tent. Glamping patrons will have a designated area and will only be able to camp with friends who have purchased a Glamping site in the Glamping area. No general camping patrons will be allowed in the Glamping area.
what are the Glamping options?
There are Small Tents (max 2 people) and Medium Tents (max 4 people) available for hire in the Glamping area. Both Tents have two options available:
The ‘Extras’ are:
Please note: Linen is NOT supplied! Please bring your own sleeping bag, sheets, pillow, towels etc.
Prohibited Items include but are not limited to:
Promoter reserves the right to refuse entry to any persons.
Any persons found to be in possession of Prohibited Items will have those Prohibited Items confiscated and they will not be returned.
Any persons found to be in possession of illegal substances or participating in illegal activities will be removed from Festival Site / Camp Site and may be referred to the police.
You are responsible for checking all Festival information and ensuring you have purchased the correct Camping Tickets and Festival Tickets for the Festival. No refunds will be processed if you make an error in connection with your ticket purchase.