FAQ’s

ticketing

Can I get a refund for my festival 2020 tickets and keep my camping tickets?

You will not be able to refund your Festival Tickets and keep your Camping Tickets.

If you want to keep your Camping Ticket, you must keep your Festival Ticket.

Will tickets be the same price in 2022?

Ticket prices for CMC Rocks QLD 2022 will not be less than the 2020 tickets.

If you’re keeping your 2020 tickets, even if the price for 2022 tickets go up, you will not be required to pay any extra for the 2022 event.

My friend bought my ticket, how do I get a refund?

Only the Moshtix Account Holder can request a refund on tickets purchased.

If your friend bought your ticket, you will need to have them request the refund.

I bought ticket for a group of people but only want to get a refund for one ticket. Can I do this?

Yes, you can select a refund for one ticket without having to refund the entire order.

Can I buy tickets to the 2022 festival now?

Not right now. Tickets for 2022 will be available closer to the date of 2022 festival.

I made a mistake and accidentally refunded my tickets. Can I get them back?

No, you cannot reverse the refund request after it is submitted.

Can I get a refund for my 2020 tickets?

If you don’t want to hold onto your tickets for the 2022 festival, you can request a refund via Moshtix.

We encourage any refund requests to be submitted prior to 5:00pm on Friday 22 January 2021.

To request a refund:

  • Log into the Ticket Purchaser Account
  • Select ‘Manage Tickets’
  • Select ‘Request Refund’

Can I use my 2020 tickets for the 2022 festival?

Yes, your 2020 tickets will be valid for CMC Rocks QLD 2022.

We will reissue you with new tickets for 2022 (to replace your 2020 tickets) around the time that the 2022 tickets go on-sale.

Will there be more event and camping tickets available to the 2022 festival available?

Yes, stay tuned to our socials and website for announcements.

general

What are the 2022 festival dates?

These have not been announced yet, stay tuned to our socials and website for details.

Will there be more event and camping tickets available to the 2022 festival available?

Yes, stay tuned to our socials and website for announcements.

Will there be a new line up for the 2022 festival?

Yes, stay tuned to our socials and website for details.

Is the festival happening in 2021?

Government restrictions and international travel greatly impact our festival. Given the current restrictions, we feel we will won’t be able to deliver you the CMC Rocks experience you deserve.  Another very difficult decision was made to postpone the 2021 festival to 2022.  We’re planning to be back in 2022, so stay tuned to our socials and website for more details and the 2022 festival dates.

Why was CMC Rocks QLD 2020 cancelled?

Despite our very best efforts to move CMC Rocks QLD to later in the year, the incredibly difficult decision was made to cancel the 2020 event altogether due to the restrictions and limitations around COVID-19 and the safety and wellbeing of our festival patrons.