If you hold a government-issued Companion Card you may be eligible for a complimentary ticket for your companion (18+). Your companion will be eligible for the same entry ticket type as the paid ticket holder. 

To access Accessible and Companion Card tickets please submit via the form. If you have been issued a Companion Card ticket, you will need  to present your Companion Card at the Festival.

When submitting your request please ensure you have the following information ready:

• Your name.
• Your email.
• Your contact number.
• Your carer's details.
• Your AXS ticket order number.
• A scan or photo of your Companion Card (if you are requesting a complimentary ticket).

Please note that we require supporting documentation for all applications as part of our verification process, in line with CMC Rocks' 2027 eligibility guidelines. These guidelines are reviewed annually and may differ from previous years. This helps us maintain the integrity of our verification process and ensure it remains accessible and fair to those who meet the eligibility criteria.

An elevated viewing platform will be located:

• in front of Rebel and Stampede Stages. 
• in front of Tailgate Stage. 

These viewing platforms are for the sole use of Eligible Persons and are specifically in place for patrons who use a wheelchair. To ensure the platform is available and comfortable for those who need it, access to the viewing platforms will be determined at the discretion of the Festival personnel.

• Patrons in wheelchairs will have priority.
• Patrons with Service Dogs will have priority. 
• Only one companion is permitted to accompany each Eligible Person. 
• Companions may be asked to stand in the back of the viewing platform or move to the side if capacity is reached.
• Attendees are not allowed to save or hold spots on the viewing platforms.
• Viewing platform space is allocated on a first come, first served basis.
• No BYO chairs are permitted on the viewing platforms.
• Patrons with temporary injuries (who are not using wheelchairs) will be assessed individually based on the available capacity of the viewing platforms at the time access is sought.
• Viewing platform access is not guaranteed for all companions (particularly during headline artist performances).
• All viewing platforms will be managed throughout the festival by a festival host and security.

Please note that the tiered levels of the VIP bar are not accessible. The ground floor is fully accessible and includes food and bar facilities as well as accessible bathroom amenities.
‍** Disclaimer: Accessibility details are subject to change due to final build and structure.

CMC Rocks QLD is a large outdoor event and the Festival Site and Campground can be affected by inclement weather.  This means the grass area, paths and roads can become very muddy. We strongly recommend you consider this in planning your attendance at the Festival and we encourage you to take extra precautions when moving around the Festival Site and Campground. As always, notify Festival personnel if you require assistance at any time.

‍Festival Site

The Festival is located within Willowbank Raceway, a largely grassed venue that also includes some bitumen paths and gravelled areas.

The Festival Site features mostly flat terrain with slight slopes and some uneven surfaces. Gravel and bitumen surfaces are found in certain sections but do not cover the entire Festival Site.

‍Campgrounds

The Campgrounds are located within the Willowbank Raceway, Ipswich Kart Club and Queensland Raceway precincts, and predominantly consists of large grass fields with some bitumen and/or unsealed gravel roads.

CMC Rocks QLD has the following Campgrounds and Campsite available for Accessibilty designated areas:

• ACE Campground (Class C Powered)
• BUCK Campground (Class C Powered)
• COWBOY Campground (Class D - Hardstand Powered)

ACE Campground is the most accessible to the main Festival Site and BUCK Campground is most accessible to the Tailgate precinct on the western side of the Festival Site.

If you’re booking COWBOY Campground, be aware COWBOY Campground is located furthest from the Festival Site, you will need to catch a Festival Shuttle bus to and from the festival each day. Not all Festival Shuttle buses are accessible.

If you’re booking DENIM, EAGLE or FOX Campground, be aware:

• DENIM Campground is mainly unpowered and does not have designated accessible camping areas or amenities.
• EAGLE Campground is unpowered and does not have accessible camping areas of amenities.
• FOX Campground does not have designated accessible camping areas or amenities.

If you would like to Camp in one of the dedicated Accessible areas in ACE, BUCK or COWBOY, the process is: 

1. Secure your Camp Site purchase in your chosen Campground (noting the Festival recommends ACE, BUCK and COWBOY).
2. Apply for an Accessible Camp Site to be reserved for you via the Accessibility form - please note you will need your AXS ticket number to apply.

CMC can only accommodate patrons with accessibility requirements on their own Camp Site and cannot guarantee friends can camp nearby due to the nature in which the Accessible Camp Sites are allocated in each of the Campgrounds.

There is a dedicated Accessibility Representative in the Festival Box Office, and a Patron Text Line is set up to ensure all attendees can access assistance as required. The Patron Text Line is 0482 082 812.

Accessible Car Parking is available at the Festival. 

To use the Accessible Car Parking, you must:

1. Pre-Purchase a Single Day Parking or Weekend Day Parking Ticket
2. Submit your request to park in the Accessibility Parking area via this form.
3. Vehicles must display valid disability parking permit at all times while parked at the festival site.

CMC will provide further details about the location and access to Accessible Car Parking closer to the Festival.

ACCESSIBLE DROP OFF / PICK UP POINTS 

There will be a dedicated area for accessible drop off and pick up near the main festival entrance. 

CMC will provide further details closer to the Festival.

There are accessible showers and toilets in a dedicated area within Ace, Buck, and Cowboy and include:

• Wide shower to accomodate wheelchairs
• Accessible toilets
• Handrails
• Sinks
• Shower chairs
• Sanitary bins

If you require use of accessible amenities in the Campgrounds, please ensure you pre-register by submitting your request to CMC via this form.  

CMC will provide further details closer to the Festival.

*Note CMC will provide accessible amenities based on the number of registrations submitted. CMC cannot guarantee availability of Camp Sites close to accessible amenities for unregistered campers.

If you need to charge your motorised wheelchair or other medical equipment, you may do so at The Drove Info Booth which is located next to the Rebel and Stampede stages in the main Festival site.

You must bring all cords and accessories needed to charge your devices (must be tested and tagged).

CMC does not provide wheelchair, scooter or other mobility device rentals.

Medication: all medication (prescription or over the counter) must be declared on entry and may need approval by a Festival medic. Medication is allowed to be brought into the Festival Site, under the following conditions:

• Medication must be in its original packaging and untampered. 
• Medication must be placed in a clear, resealable bag.
• Medication must have proof of script.
• It must only be the dosage for that day (for the Festival Site).

All medication will undergo normal security processes upon entry to the Festival Site.

Patrons who have medical equipment to bring into the festival due to a medical condition or allergy must submit supporting medical documentation via this form.

Once approved, an exemption letter can be collected from the festival box office, permitting the approved items. Patrons must carry both the exemption letter and supporting documentation with them at all times at the Festival.  

A full list of food and beverage vendors, including dietary options such as gluten-free, vegan, and other common dietary requirements, will be published closer to the Festival. Patrons are encouraged to check vendor options before submitting an Exemptions Form for food-related allergy requirements.

Only registered and accredited Assistance Animals are permitted within the Festival Site and Campgrounds. 

‍Assistance Animals permitted: 

• Guide dogs
• Hearing dogs
• Mobility Support Animals (assist with limited mobility) 
• Medical Alert Animals
• Psychiatric Service  

Assistance Animals not permitted:  

• Emotional support or companion animals
• Therapy animals (including facility animals) 
• Pets. 

Owners of Assistance Animals (excluding guide dogs) will be required to provide proof that their animal is trained and, if applicable, has passed a Public Access Test. 

If you wish to bring an Assistance Animal to the Festival Site or Campground, please contact CMC at accessibility@cmcrocks.com if you require further details. 

Water for Assistance Animals is available from The Drove Info Booth.

Please respect other Festival patrons and campers by picking up after your Assistance Animal.

Do not leave your Assistance Animal in your vehicle or Camp Site or unattended at any time.

Flicker, laser, strobe and other lighting effects may be in use at the Festival.

A Sensory Room will be available for use during the Festival and includes:

• adjustable lighting
• comfortable and varied seating
• sensory items
• a supportive trained team member
• aromatherapy / scent diffusers

*Please note - access to the Sensory Room is restricted to patrons requiring sensory accommodations, with duration and access determined at the discretion of Festival personnel.

Promoter strives to make CMC Rocks QLD accessible. If you have any questions about accessibility policies or our services, please reach out to us at accessibility@cmcrocks.com.