Festival merch is available with heaps of styles and sizes to choose from. Whether you're after a classic tee or a limited-edition piece, make sure you stop by and snag your 2026 gear. Stay tuned to our socials and your inbox for details.

In the unlikely event you get separated from a child or family member, our dedicated system is here to help. Festival staff and security are trained to assist with fast, safe reunification. More details will be shared closer to the event.

Lost something? Found something? Head to The Drove HQ — our Lost & Found team will do their best to reunite you with your gear.

Secure your gear and roam hands-free. Lockers are available Friday to Sunday near the Festival entrance — perfect for stashing jackets, merch, hats or boots. Stay tuned for booking information.

Located near the main Festival Entry, The Drove HQ team are there to answer questions, offer tips and help you get the most out of your Festival.

Got a ticket issue? The Box Office is right near the main Festival Entry and can help with any ticketing enquiries.

Stay charged all weekend! Mobile charging stations will be available. Stay tuned for booking information.

Set up and need ticket help? The Camping Box Office is your go-to for ticketing support in the Campgrounds. From wristband queries to scanning issues, our crew can sort you out without needing to head back to the Festival Entry. Location and hours will be marked on the Campground Map.

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Each Campground has its own Kings Marshal Station and a dedicated crew to look after our campers. Look for team members in hi-vis around the Marshal Station. A Campground Map will be released closer to the event showing all customer service points.

Take a breather with your little ones in our Parent Pods. Air-conditioned and fitted with:

• Baby change table
• Feeding chairs
• Nappy bin
• Microwave
• Mini kitchenette

Locations will be shown on the Festival Map.

We understand festivals can be overwhelming. A dedicated Sensory Room will be available with:

• Adjustable lighting
• Varied comfortable seating
• Calming sensory items
• A trained, supportive staff member

Flicker, strobe, laser and other lighting effects may be in use throughout the Festival.

Need quick help? Text 0482 082 812 and include your location (e.g. #1). You'll find this number on signs around the Festival & Campgrounds.

Lookin’ out for our festival fam! The Red Frogs Crew will be out and about across the Festival Site and Campgrounds providing support, hydration, chats and (of course) plenty of Red Frogs. Whether you need a helping hand, a friendly face or just a sugar hit — they’ve got your back.

Feeling crook? Need a patch-up? Our First Aid stations are located at key points across the Festival Site and Campgrounds, staffed by trained medics ready to assist with anything from blisters to emergencies. Check the Festival Map for exact locations and don’t hesitate to speak with staff if you or someone near you needs help.

Help us keep it clean! You’ll find dedicated waste and recycling stations across the site, plus our Containers for Change program.

Stay hydrated! Free drinking water is available across the Festival Site and Campgrounds - don’t forget your refillable bottle.

Located in the Festival’s Tailgate precinct, The General Store is there to keep everyone stocked with camping and festival essentials. From toothpaste, insect repellent, and hand sanitiser to a range of tasty treats, it's your one-stop shop for everything you need to enjoy a hassle-free and fun-filled weekend.

An elevated viewing platform will be located:

• in front of the Rebel and Stampede Stages
• in front of Tailgate Stage

These viewing platforms are for the sole use of Eligible Persons and are specifically in place for patrons who use a wheelchair. To ensure the platform is available and comfortable for those who need it, access to the viewing platforms will be determined at the discretion of the Festival personnel. 

• Patrons in wheelchairs will have priority.
• Patrons with Service Dogs will have priority.
• Only one companion is permitted to accompany each Eligible Person.
• Companions may be asked to stand in the back of the viewing platform or move to the side if capacity is reached.
• Attendees are not allowed to save or hold spots on the viewing platforms.
• Viewing platform space is allocated on a first come, first served basis.
• No BYO chairs are permitted on the viewing platforms.
• Patrons with temporary injuries (who are not using wheelchairs) will be assessed individually based on the available capacity of the viewing platforms at the time access is sought.
• Viewing platform access is not guaranteed for all companions (particularly during headline artist performances).
• All viewing platforms will be managed by a festival host and security.